Job from partnerThis is a Retail / Restaurant Manager role with Guzman y Gomez Mexican Kitchen based in Upper Coomera, QLD, AU
== Guzman y Gomez Mexican Kitchen ==
Role Seniority - mid level
More about the Retail / Restaurant Manager role at Guzman y Gomez Mexican Kitchen
Company Description
At Guzman y Gomez (GYG), we’re passionate about bringing authentic Mexican flavours to life and believe in the power of food to unite people.
Job Description
We are seeking a driven and dynamic Retail Manager to join our team and lead the day-to-day operations of one of our vibrant restaurants. In this role, you will be responsible for maintaining operational excellence, fostering a high-performance team, and delivering exceptional customer experiences while upholding GYG’s commitment to quality and authenticity.
Key Responsibilities:
· Manage day to day running of the restaurant, ensuring all operations run smoothly and efficiently.
· Ensure that menu items are prepared and delivered in accordance with GYG’s food recipe and cooking guides.
· Manage inventory and maintain stock at sufficient levels to ensure all products are available to customers at all time.
· Hire, train, and motivate staff, fostering teamwork and alignment with workplace goals.
· Arranging the ordering and purchasing of goods and ingredients according to budget.
· Takes full ownership of the P&L including management of Cost of Goods Sold (COGS), Cost of Labour (COL), operating expenses and cash management.
· Ensure the correct use and maintenance of all equipment in accordance with GYG requirements and the manufacturer’s guidelines.
· Complete accurate financial and system reporting and provide results and feedback to the Culinary & Operations Coach/Franchisee.
· Maintain restaurant security to protect people and assets including updating of security codes and key logs.
· Effectively manage Local Area Marketing (LMA) initiatives to bring in new customers.
· Comply with all workplace health and safety procedures and practices accordance with GYG requirements and policies.
- Opportunities exist at our Yatala and Pimpama locations.
Why Join GYG?
Flexible rosters and employment stability - talk to us about what work life balance means to you
Opportunities for advancing your leadership abilities – level up to Area Management and beyond
A comprehensive training program and support to set you up for success
Heavily discounted GYG meal
Qualifications
Skills & Experience:
· A minimum of Diploma qualification
· At least two years of experience as a store manager in a retail setting
· Strong financial and commercial acumen with a proven ability to identify and act on sales opportunities and P&L management strategies
· Previous success in meeting and exceeding KPI’s in a managerial role
· Proven track record of delivering outstanding customer service and enhancing the overall guest experience
· Exceptional interpersonal and communication skills
Additional Information
Benefits:
Employee discount
Free drinks
Free food
Salary packaging
Travel reimbursement
Schedule:
Rotating roster
Shift work
Weekend availability
Education:
Diploma (Preferred)
Experience:
Hospitality: 2 years (Required)
Licence/Certification:
Driver Licence (Required)
Work Authorisation:
Australia (Required)
Work Location: In person
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Guzman y Gomez Mexican Kitchen team will be there to support your growth.
Please consider applying even if you don't meet 100% of what’s outlined
Key Responsibilities
- ️ Managing daily operations
- Ensuring food quality
- Hiring and training staff
Key Strengths
- Financial acumen
- Customer service excellence
- ️ Leadership skills
- Local Area Marketing
- Inventory management
- ⚠️ Health and safety compliance
A Final Note: This is a role with Guzman y Gomez Mexican Kitchen not with Hatch.
